WHO WE ARE

LoadUp is a modern junk removal and home services company leveraging proprietary technology to connect consumers with a nationwide network of independently contracted service providers. We pride ourselves on being a customer-centric organization, revolutionizing the way home services are delivered.

LoadUp is a certified Great Place to Work® and has been featured on Inc.’s list of the 5000 Fastest-Growing companies for six consecutive years (2019 - 2025).

OUR CORE BELIEFS

At LoadUp, we exist to glorify God by pursuing excellence in all we do. We aren't looking for perfection; we are looking for a commitment to continual improvement and high integrity.

• Action Over Words – You don’t just design; you build design systems that enable the team to move faster and deliver measurable results.

• Fellowship Matters – You ensure our brand feels human, connected, and trustworthy across every digital and physical touchpoint.

• Own It – You are the ultimate guardian of our visual identity and messaging, taking full responsibility for brand consistency.

• Right Shell – You evaluate creative processes and tools to ensure our production remains agile and right-sized for our growth.

ABOUT THE ROLE The Brand & Creative Director is the visionary leader responsible for LoadUp’s brand strategy and creative execution. You will define our positioning, oversee all creative production, and ensure every marketing asset—from digital ads to website visuals—is high-performing and on-brand. You’ll partner closely with Digital, Product, and Paid Media teams to bridge the gap between "beautiful design" and "customer acquisition."

WHAT YOU’LL DO

• Brand Stewardship: Lead the evolution of LoadUp’s brand positioning, messaging, and comprehensive design systems.

• Creative Strategy: Translate complex growth goals into compelling visual storytelling and high-performing digital ad creative.

• Cross-Functional Collaboration: Partner with Growth and Product teams to align brand identity with company strategy and conversion goals.

• Production Leadership: Oversee the creation of all marketing assets, including multimedia content, web visuals, and campaign creative.

• Team Mentorship: Manage and mentor internal creative talent and external partners, establishing efficient production workflows.

• Quality Control: Maintain elite creative standards, ensuring every customer touchpoint reflects quality, clarity, and differentiation.

WHAT YOU BRING

• Experience: 8+ years of leadership in brand or creative roles, ideally in a digital-first or high-growth environment.

• Visionary Execution: A deep understanding of visual storytelling and a track record of leading digital marketing creative.

• Strategic Leadership: The ability to move seamlessly from high-level brand frameworks to the "nitty-gritty" of creative production.

• Communication Mastery: Excellent presentation skills—you can sell a creative vision to stakeholders and leadership alike.

• Technical Savvy: High proficiency in digital creative tools and a strong eye for visual quality and brand consistency.

WHAT YOU CAN EXPECT

• Competitive Compensation – A salary that reflects your leadership and impact on the brand's future.

• 401(k) with 5% Company Match – We invest in your future while you build the visual future of LoadUp.

• Comprehensive Health & Wellness – Medical, Dental, Vision, Life, FSA, and HSA options.

• Monthly Lifestyle Stipends – Support for the things that enhance your daily experience.

• A "Live in Truth" Environment – A transparent, fast-paced culture where results and integrity go hand-in-hand.

LoadUp is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.