WHO WE ARE

LoadUp is a modern junk removal and home services company leveraging proprietary technology to connect consumers with a nationwide network of independently contracted service providers. We pride ourselves on being a customer-centric organization, revolutionizing the way home services are delivered.

LoadUp is a certified Great Place to Work® and has been featured on Inc.’s list of the 5000 Fastest-Growing companies for six consecutive years.

OUR CORE BELIEFS

At LoadUp, we exist to glorify God by pursuing excellence in all we do. We aren't looking for perfection; we are looking for a commitment to continual improvement and high integrity.

• Action Over Words – You don’t just schedule the meeting; you ensure the room is ready and the minutes are distributed before anyone asks.

• Fellowship Matters – As the face of our office, you foster a sense of connection and presence within our physical workspace.

• Own It – You take full responsibility for the Executive team’s schedule and the office environment.

• Right Shell – You are constantly looking for ways to make our administrative processes more agile and efficient.

ABOUT THE ROLE

The Executive Assistant provides high-level administrative support to our Executive team and serves as the central point of contact for office coordination. You aren't just managing calendars; you are protecting our leaders' time and ensuring our office culture remains professional, organized, and high-energy.

WHAT YOU’LL DO Executive Support & Gatekeeping

• Provide high-level administrative assistance to the Executive team and Directors.

• Manage complex calendars, arrange travel, and coordinate accommodations.

• Draft high-stakes letters, memos, reports, and invoices.

• Attend meetings on behalf of executives to record minutes and track action items.

• Screen incoming communications, summarizing content and prioritizing what needs immediate attention.

Office Operations & Culture

• Oversee daily office operations, from vendor management to supply ordering.

• Act as the primary point of contact for facilities management, ensuring a clean and efficient workspace.

• Own the "First Impression"—managing mail, package deliveries, and courier services.

• Support the People Team with new hire onboarding, ensuring equipment and access are ready on Day 1.

• Track and report on office-related budgets and expenses.

WHAT YOU BRING

• Experience: 4+ years of high-level administrative or executive support experience.

• Tech Savvy: Extremely proficient in Microsoft Office Suite, Google Workspace, and Slack.

• Efficiency: Able to type a minimum of 50 WPM and learn new software quickly.

• Professionalism: Superior verbal and written communication skills across all channels (email, phone, text).

• Grit: The ability to remain calm and function well in a high-paced, high-stakes environment.

• Physical Ability: Must be comfortable sitting for long periods and able to lift up to 50 lbs (handling office deliveries/supplies).

WHO YOU ARE

• A Master Coordinator who can manage multiple high-priority tasks without letting anything fall through the cracks.

• A Proactive Problem-Solver who anticipates an executive's needs before they even voice them.

• An Organizational Expert who finds deep satisfaction in a perfectly managed filing system or a flawlessly executed travel itinerary.

• A "Live in Truth" Teammate who communicates with radical candor and acts with total integrity.

WHAT YOU CAN EXPECT

• Competitive Compensation – A salary that reflects the critical nature of your support.

• 401(k) with 5% Company Match – We invest in your future as much as you invest in ours.

• Comprehensive Benefits – Medical, Dental, Vision, Life, FSA, and HSA options.

• Monthly Lifestyle Stipends – Support for the things that make your daily life easier.

• Professional Growth – The opportunity to see exactly how a hyper-growth company is run from the top down.