WHO WE ARE

LoadUp is a modern junk removal and home services company leveraging proprietary technology to connect consumers with a nationwide network of independently contracted service providers. We pride ourselves on being a customer-centric organization, revolutionizing the way home services are delivered. We are looking for talented, committed, driven individuals to join our team! LoadUp is a certified Great Place to Work® and is among Inc.’s list of the 5000 Fastest-Growing companies four years in a row (2019 - 2023).

OUR CORE BELIEFS

At LoadUp, we exist to glorify God by pursuing excellence in all we do. Our definition of excellence is not perfection but rather a commitment to continual improvement, attention to detail, and the highest level of integrity. While each team member has a specific, clearly defined role, we’re all connected by a strong set of core beliefs that have been developed to foster advancement and guide our decisions. To bring out the best in our people, we look for individuals who exhibit these core beliefs every day.

• Profit Drives Purpose – We believe running a profitable business allows us to fulfill our professional and personal purpose in life.

• Right Shell – We constantly need to be evaluating whether our processes, systems, and people are right-sized for maximum agility.

• Own It – Everyone has a stake in the company and, therefore, is responsible for their performance.

• Fellowship Matters – We believe there is power and connection in being present in the same physical space.

• Live in Truth – We’re committed to winning the right way. Call it like it is. No sugar coating.

• Action Over Words – Words are important but 1,000 words get trumped by 1 intentional action.

• Build to Last – We’re building this company to last and withstand the test of time. We play the long game in our decision-making and execution.

ABOUT THE ROLE

The Local SEO & Reputation Lead will own LoadUp’s local search presence and reputation across Google Business Profiles (GBP) and other key platforms like Trustpilot, Yelp, Nextdoor, and Reddit. This role is hands-on and focused on ensuring every listing is accurate, optimized, and driving real results in local markets. You’ll improve local rankings, grow review volume, and maintain brand consistency across every location. This role also requires occasional travel (up to 40%) to support listing verification, location setup, and review logistics.

WHAT YOU’LL DO

Manage and Optimize Google Business Profiles

• Create, verify, and manage Google Business Profiles across multiple locations.

• Own the logistics of setting up reviews for each market and ensuring a smooth process.

• Resolve listing issues such as duplicates, suspensions, and missing pages by working with Google support.

• Post promotions, local updates, and announcements to drive engagement.

Local SEO & Location Content

• Create localized content and promos to support market pages.

• Identify ranking opportunities in priority cities and act on them to increase visibility.

• Partner with the SEO and web teams to improve local search conversions.

Reviews, Reputation, & Community Growth

• Monitor and respond to Google and Trustpilot reviews consistently and professionally.

• Coordinate brand-building efforts across Yelp, Nextdoor, and Reddit.

• Build simple local influencer and community programs to boost brand credibility.

Track Performance & Reporting

• Track and report on key metrics: rankings, clicks, calls, and review growth.

• Provide regular updates on market performance and identify areas needing attention.

WHAT YOU BRING

• Experience: 3+ years in Local SEO, GBP management, or multi-location marketing.

• Technical Skills: Proficiency with local market tools (Whitespark, BrightLocal, Yext, or SEMRush Local).

• Problem Solving: Proven ability to resolve complex listing issues and navigate support workflows.

• Communication: Comfortable speaking with customers, partners, and platform support teams.

• Adaptability: Willingness to travel up to 40% for market launches and on-site setup support.

• Grit: A "finish the job" mentality and the follow-through to fix difficult or multi-step issues.

WHO YOU ARE

• An Ownership-Minded Leader who takes responsibility for the brand’s local footprint without needing constant direction.

• A Solutions-Focused Professional who stays calm and organized when handling messy listing data or suspensions.

• A Clear Communicator who can represent the brand professionally in public review responses and private partner calls.

• A Detail-Oriented Expert who understands that accuracy across hundreds of locations is the key to local trust.

WHAT YOU CAN EXPECT

At LoadUp, our goal is to foster an environment that celebrates the success of all team members and builds a winning culture. We offer a dynamic, transparent work environment where innovative ideas thrive, and teamwork is key to providing exceptional service to our customers.

• Competitive Compensation – Earn a competitive salary that rewards results and team impact.

• Comprehensive Health & Wellness Benefits – Medical, Dental, Vision, and Life Insurance coverage.

• Flexible Spending & Savings Options – Tailor your healthcare planning with FSA or HSA accounts.

• Generous Paid Time Off – Take the time you need to rest and recharge.

• 401(k) with 5% Company Match – Plan for the long-term with a generous company contribution.

• Employee Recognition Program – Get rewarded and celebrated for your contributions.

• Monthly Lifestyle Stipends – Support for the essentials or extras to enhance your everyday experience.

• Referral Rewards Program – Help us build a high-performing team and get rewarded.

• Growth with Purpose – Opportunity to grow alongside the business and shape its future.

LoadUp is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.