WHO WE ARE

LoadUp is a modern junk removal and home services company leveraging proprietary technology to connect consumers with a nationwide network of independently contracted service providers. We pride ourselves on being a customer-centric organization, revolutionizing the way home services are delivered. We are looking for talented, committed, driven individuals to join our team! LoadUp is a certified Great Place to Work® and is among Inc.’s list of the 5000 Fastest-Growing companies four years in a row (2019 - 2023).

• Profit Drives Purpose – We believe running a profitable business allows us to fulfill our professional and personal purpose in life.

• Right Shell – We constantly need to be evaluating whether our processes, systems, and people are right-sized for maximum agility.

• Own It – Everyone has a stake in the company and, therefore, is responsible for their performance.

• Fellowship Matters – We believe there is power and connection in being present in the same physical space.

• Live in Truth – We’re committed to winning the right way. Call it like it is. No sugar coating.

• Action Over Words – Words are important but 1,000 words get trumped by 1 intentional action.

• Build to Last – We’re building this company to last and withstand the test of time. We play the long game in our decision-making and execution.

ABOUT THE ROLE

The Chief Technology Officer (CTO) will be responsible for leading LoadUp’s overall technology strategy, execution, and team. This is a high-impact role that requires a balance of visionary thinking, hands-on leadership, and cultural alignment with the company’s purpose. The CTO will oversee engineering, product management, data and analytics, IT/systems, and innovation efforts, ensuring that technology and data become primary drivers of revenue growth, operational efficiency, and customer satisfaction.

WHAT YOU’LL DO

Strategic Leadership

• Define and communicate the long-term product, technology, and data strategy, ensuring alignment with company objectives and values.

• Translate business priorities into a clear and achievable product, technology, and analytics roadmap.

• Serve as a key advisor to the executive team on how technology and data can unlock growth opportunities and create a competitive advantage.

• Champion a data-driven culture, ensuring that decisions at all levels of the company are guided by reliable insights and predictive analytics.

Technology & Data Execution

• Build and lead a high-performing engineering, product, and data organization that delivers on roadmap commitments with speed, quality, and accountability.

• Implement best practices for agile development, quality assurance, data governance, and analytics lifecycle management.

• Ensure LoadUp’s technology stack and data architecture remain modern, scalable, secure, and efficient.

• Oversee the collection, integration, and quality of data across systems, enabling accurate and timely reporting and advanced analytics.

• Drive the development of business intelligence, customer analytics, and predictive models that improve operations and optimize marketing spend.

Innovation & Growth Enablement

• Anticipate and evaluate emerging technologies and data science methods that could shape the future of the industry.

• Drive initiatives that enhance customer experiences, empower partners, and enable new business opportunities through data insights and personalization.

• Balance innovation with pragmatism, ensuring technology and data investments generate measurable business outcomes.

Team & Culture

• Recruit, develop, and retain top engineering, product, and data science/analytics talent.

• Create a culture of ownership, excellence, and innovation across the technology and data organization.

• Ensure that all team members embrace LoadUp’s purpose and values in their daily work.

Cross-Functional Collaboration

• Partner with Sales, Operations, Finance, and Marketing to align technology and analytics initiatives with growth strategies.

• Provide transparency and accountability to the executive team regarding progress, risks, and resource needs, including data-driven performance metrics.

WHAT YOU BRING

• Experience: 10–15+ years of technology leadership, including 5+ years as a CTO or senior VP in a high-growth company.

• Domain Expertise: Background in technology-enabled services, marketplaces, logistics, or similar industries; experience leading data and analytics strategy highly preferred.

• Execution Track Record: Proven ability to deliver complex technology and data programs on time, with measurable impact on revenue, efficiency, or customer satisfaction.

• Strategic Vision: Strong understanding of how to apply emerging technologies and data science/AI to transform customer and partner experiences.

• Leadership: Skilled at building high-performing teams, instilling process discipline, and fostering innovation.

• Cultural Alignment: Fully embraces LoadUp’s mission and values; believes technology and data are both growth engines and means of serving a higher purpose.

WHO YOU ARE

• A Visionary Architect who can see the future of tech-enabled services and build the roadmap to get there.

• A Culture-First Leader who recruits and develops top-tier talent while instilling a sense of purpose and ownership.

• A Pragmatic Innovator who balances the "latest and greatest" with what actually drives measurable business outcomes.

• A Transparent Partner who collaborates across the C-suite to ensure technology and data are aligned with every department's goals.

WHAT YOU CAN EXPECT

At LoadUp, our goal is to foster an environment that celebrates the success of all team members and builds a winning culture. We offer a dynamic, transparent work environment where innovative ideas thrive, and teamwork is key to providing exceptional service to our customers.

• Competitive Compensation – Earn a competitive salary that rewards results and team impact.

• Comprehensive Health & Wellness Benefits – Medical, Dental, Vision, and Life Insurance coverage to support your well-being, on and off the job.

• Flexible Spending & Savings Options – Tailor your healthcare planning with FSA or HSA accounts, putting control and flexibility in your hands.

• Generous Paid Time Off – Take the time you need to rest, recharge, or explore life outside of work.

• 401(k) with 5% Company Match – Plan for the long-term, including a generous company contribution.

• Employee Recognition Program – Get rewarded and celebrated for your contributions.

• Monthly Lifestyle Stipends – Support for the essentials, or the extras, designed to enhance your everyday experience.

• Referral Rewards Program – Help us build a high-performing team and get rewarded for referring great talent.

• Growth with Purpose – We’re a scaling company where career paths evolve. You’ll have the opportunity to grow alongside the business and shape its future.

LoadUp is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.