WHO WE ARE

LoadUp is a fast-growing company that provides a transparent and convenient solution to on-demand home services through our custom tech-enabled order management and logistics platform. We match both individuals and businesses with our network of service providers for sustainable removal, disposal, assembly, and hourly labor services, nationwide.

We are looking for talented, committed, driven individuals to join our team! LoadUp is a certified Great Place to Work® and is among Inc.’s list of the 5000 Fastest-Growing companies four years in a row (2019 – 2023).

OUR CORE BELIEFS

At LoadUp, we exist to glorify God by pursuing excellence in all we do. Our definition of excellence is not perfection but rather a commitment to continual improvement, attention to detail, and the highest level of integrity. While each team member has a specific, clearly defined role, we’re all connected by a strong set of core beliefs that guide our decisions and foster advancement.

• Profit Drives Purpose – Running a profitable business enables us to fulfill our professional and personal purpose.

• Right Shell – We continuously evaluate whether our systems, processes, and people are right-sized for agility.

• Own It – Everyone has a stake in the company and is accountable for their performance.

• Fellowship Matters – We believe there is power in being present and connected as a team.

• Live in Truth – We win the right way through honesty, transparency, and integrity.

• Action Over Words – Intentional action matters more than talk.

• Build to Last – We play the long game and build for long-term success.

ABOUT THE ROLE

As an Inside Sales Manager, you will serve as a senior leader within LoadUp’s Inside Sales organization with full ownership of sales performance, people development, and revenue execution. You’ll be responsible for driving consistent results across all operating hours by setting strategy, developing talent, and ensuring scalable, high-performing sales operations.

In this role, you’ll manage Shift Supervisors and Inside Sales Representatives, focusing on coaching, performance optimization, and alignment with company growth goals. While Shift Supervisors handle real-time floor execution and onsite coverage, you’ll maintain a high-level view of performance, culture, and long-term improvement.

WHAT YOU’LL DO

• Own Inside Sales performance and revenue outcomes across all shifts and operating hours.

• Lead, develop, and manage Shift Supervisors and Inside Sales Representatives.

• Set sales strategy, targets, and execution plans aligned with company growth objectives.

• Establish and refine scalable sales processes, standards, and performance expectations.

• Coach leaders and reps through regular feedback, one-on-ones, and performance reviews.

• Analyze sales metrics, conversion data, and pipeline trends to drive continuous improvement.

• Partner with Shift Supervisors to ensure strong real-time execution and floor coverage.

• Identify talent, support career development, and build a strong leadership bench.

• Collaborate cross-functionally with Operations, Marketing, and Leadership teams.

• Ensure sales execution reflects LoadUp’s values, customer experience standards, and culture.

WHAT SETS YOU APART

• Strategic Sales Leader – You balance big-picture strategy with hands-on leadership and accountability.

• Developer of People – You’re passionate about coaching, mentoring, and growing future leaders.

• Results-Driven – You thrive on owning performance metrics and driving consistent revenue growth.

• Operationally Minded – You build scalable systems, processes, and rhythms that enable high performance.

• Clear & Direct Communicator – You set expectations, give honest feedback, and align teams effectively.

• Ownership Mentality – You take responsibility for outcomes and lead by example.

WHAT YOU CAN EXPECT

• Competitive Compensation + Performance Incentives – Earn based on leadership impact and results.

• Health & Wellness Coverage – Medical, Dental, Vision, and Life Insurance.

• Flexible Spending & Savings – FSA or HSA options to fit your needs.

• Generous Paid Time Off – Time to rest, recharge, and maintain balance.

• 401(k) with 5% Company Match – Invest in your future with company support.

• Employee Recognition Program – Your leadership and results will be celebrated.

• Monthly Stipends – Extra support for things that matter to you.

• Referral Bonuses – Get rewarded for bringing great people to LoadUp.

• Career Growth Opportunities – A key leadership role with long-term advancement potential.